Email:bocbbc@outlook.com

Bocbbc International Trading Co.,Ltd.

 


Line opens: EST 8pm to 12am 16hours a day



Email:  jerseysoutlet2013@hotmail.com

 

 

We promise that all our customers' emails will be replied in 12 hours. Please check

your spam or junk mail folder if you can't find our reply email, and please make

sure put it in the inbox, thanks!!!

 

A confirmation email with all your order information will be sent to you by the email

you provided. Again, please check your spam or junk mail folder if you can't find the

confirmation email. We normally take one day to process your order after we receive

your payment.Then we will email you the tracking number or any other problem with

your order in the next day. In order to avoid unnecessary delay, please check your

spam or junk mail if you can't find this email. Thanks so much!!!!

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Return/Exchange Policy:

(1) The merchandise can be returned for a refund or exchange for some certain reason, such as the items badly damaged or mistake, within 60 days from shipping date in the same condition as we shipped .After 60 days, we cant accept the merchandise to be returned neither for a refund or exchange because of the merchandise may be out of time already, we cant sell them again.

(2) Refunds will be issued based on the original payment.

(3) For return the customer is responsible for the cost of shipping the item back to us. Exchanges can be made among the same items you prefer in our website.

Return/Exchange Procedures:

(1) Email us and tell us why you intend to return the products to us.

(2) Delivery the item to the address we specify in the shipment(or some place else).Please include the original order number, purchaser name, address, and telephone number in the return package.

(3) Returned item(s) must be in the same condition you received them. We reserve the right to assess additional fees if the item is not returned in the proper condition.

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